We Are Hiring

KEY AREAS OF RESPONSIBILITY

1. Membership Growth & Retention

-Develop and foster ongoing relationships with current & prospective members through consistent communication, engagement, and development of valuable member services.

-Interact regularly with current and prospective members in person, by phone, and through email to communicate the value of Chamber membership and encourage continued investment.

-Develop and execute an effective new-member onboarding process, including communicating membership benefits and providing individualized consultation to new members.

-Identify and pursue opportunities to recruit new Chamber members.

-Build relationships with prospective businesses and organizations within the community.

-Maintain regular communication with members to identify needs, concerns, and opportunities for increased engagement in Chamber programs, events, & initiatives.

-Track membership activity and follow up with prospective, new, and existing members as needed and assist in developing strategies to improve member retention and overall member satisfaction.

-Help identify opportunities to increase member participation in Chamber programs, events, and initiatives.

2. Strategic Partnerships & Community Relations

-Build and maintain strong working relationships with Chamber members, business owners, community leaders, city leadership, elected officials, organizations, and other community stakeholders.

-Represent the Chamber professionally at community meetings, networking opportunities, events, and other functions. Serve as a positive and professional representative of the Chamber throughout the community.

-Identify opportunities for partnerships that advance the Chamber's mission and benefit the local business community.

-Develop relationships with businesses and organizations that can contribute to Chamber programs, events, and initiatives.

-Work collaboratively with Chamber leadership and staff to identify and pursue opportunities for organizational growth.

3. Event Planning & Execution

-Assist with the planning, coordination, promotion, execution, and follow-up of Chamber and community events.

-Take primary responsibility for assigned events, ensuring that timelines, logistics, vendors, volunteers, sponsors, and other event components are properly coordinated.

-Events may include, but are not limited to:

-Water Tower Festival

-Hernando Christmas Parade

-Sunset on the Square

-Quarterly Luncheons

-Chamber networking events

-Ribbon cuttings

-Community events and special programs

4. Office & Administrative Support

-Assist with maintaining accurate and up-to-date information in the Chamber's database/CRM.

-Ensure member communications, interactions, and relevant information are properly documented. 

-Help maintain accurate member records and contact information.

-Coordinate with the Social Media Manager on newsletters, email campaigns, social media content, signage, and other communications.

-Assist with answering incoming phone calls and emails.

-Respond to general inquiries from Chamber members and the community.

-Assist with processing payments and other administrative tasks as needed.

-Provide general administrative support to Chamber staff and leadership.

-Utilize strong written communication skills to create clear, concise, and professional internal and external communications.

DESIRABLE KNOWLEDGE, SKILLS & ABILITIES

The successful candidate should demonstrate:

-Self-sufficiency, initiative, and strong motivation to achieve results.

-Ability to multitask, prioritize competing responsibilities, and manage multiple projects simultaneously.

-Strong attention to detail and organizational skills.

-Ability to plan effectively and transition between tasks efficiently.

-Comfort working with a broad spectrum of business industries, professionals, community members, and stakeholders.

-Ability to thrive in an ever-changing, fast-paced environment.

-Ability to build trust and maintain strong professional relationships with Chamber members, business leaders, community leaders, coworkers, city leadership, and other stakeholders.

-Ability to work independently while also collaborating effectively with a team.

-Experience with CRM databases and websites is a plus.

MINIMUM QUALIFICATIONS

-High school diploma or equivalent required.

-Some college or a college degree preferred.

-At least two years of experience in a similar environment, such as sales, communications, marketing, business development, customer service, nonprofit, or community engagement.

-Proficiency with Canva and Microsoft Office programs required.

-Experience utilizing social media platforms and providing event coverage.

-Ability to interact professionally with a wide range of individuals and organizations.

-Ability to stand and/or sit for extended periods of time.

-Ability to lift and carry 20 pounds or more as needed for events and Chamber operations.

WORK SCHEDULE & EXPECTATIONS

This is a 30-hour-per-week position, generally scheduled Monday through Friday.

Because Chamber operations and community events frequently occur outside of traditional business hours, the Director of Growth & Partnerships must be willing and able to maintain a flexible schedule, including occasional:

-Evening events

-Weekend events

-Early-morning meetings or events

-Community functions and networking opportunities

The successful candidate should be comfortable adjusting their schedule based on Chamber events, community needs, and organizational priorities.

Resume & Cover letter should be sent to chamber@hernandoms.org. Please call or email the Hernando Main Street Chamber of Commerce for any questions regarding this position.